Help, from actual people.
Search the support topics, review answers to common questions, or send a request straight to the team.
How do I contact support?
Email support@gigplux.com or use the form on this page for general support requests.
What is the response time?
General responses are targeted within one business day. Account and technical requests may take longer depending on complexity.
How do I get early access to SystemFlow?
SystemFlow's public beta is live, currently open to select teams. Email support@gigplux.com and the team will set you up with access and a walkthrough if a spot is open.
Do you support all products the same way?
Each product will eventually have its own support documentation, but the company support center stays the main entry point.
Response expectations
Simple service standards.
support@gigplux.com is the main entry point for every product.
General response
Within one business day, from a person rather than an autoresponder.
Escalations
Handled by the relevant product owner, the person who built the thing.